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Improving Sales, Processes

Success Stories by Our Associates 

 

Overview:

 

New Item Speed to Shelf:  New Item on Shelves in 20,000 Stores Two Weeks!  Effort was So Successful, it was Repeated 5 More Times.*  As president, associate led multiple new item launches where a prescription drug was being converted to "over the counter."  These launches required 20,000+ stores to be merchandised in two weeks, a 5-6 month planning and coordination cycle and working side by side with manufacturer.  Associate's firm did several additional launches for the same manufacturer and others, totaling 6 major launches.  Extremely difficult work to execute in so short a time frame.

 

     Problems / Challenges Faced:

  • New item launches are an enormous investment and risk for the manufacturer.  Easily costs $20-$30 million (new packaging, samples, displays, ads, etc.)
  • Enormous risk for the buyer that chooses the merchandising company – a good outcome could make their career - or a bad outcome could cost them their job.
  • Retailers are all given the same first sell date.  The manufacturer must get product in the store, merchandised, promoted and ready to sell in 20,000+ stores in just a few weeks.
  • Manufacturer will spend millions on TV advertising during the one or two week blitz period
  • Chicken and egg problem.  If the merchandising company has not done this before, it is very hard for the buyer to trust them
  • The manufacturer’s people are so consumed with all of the other details of the launch that merchandising is often not thought through until very late in the game. 

 

     Solution:

  • The manufacturer’s president will expect a report on his or her desk every day of the 14 day execution period. 
  • The merchandising organization must know about problems immediately and be able to correct them immediately
  • Merchandising must be completed before ad campaigns can kick off on TV.  Many millions of dollars of advertising are at risk
  • Planning and prep period needs to be super diligent.  Merchandising organization needs to work closely with manufacturer and retailers beginning 3-4 months ahead of the launch

 

Results:

  • New Item on Shelves in 20,000 Stores Two Weeks! 
  • Effort was So Successful, it was Repeated 5 More Times.